Maintenance Requests

For your convenience Building Management offers several routes to enter and track service requests.

The link below will direct you to the Salesforce Tower MRI Workspeed work order system:

  1. Click the following link:
  2. https://welcome.workspeed.com/workspeed/ui/workspeed/admin/servlet/GotoSignOnControl?propName=welcome
  3. Enter your username and password
  4. Choose the action or request you would like to have completed

Note: You may also reach the MRI Workspeed work order system through the Salesforce Tower Building website at www.salesforcetowerindy.com.

Choose the Tenant Resources tab. Please contact the Management Office to change / add a person’s login.
Submitting a request on-line is the most efficient method and will allow self-service work order entry, status checking and the ability to review work order history on-line. We strongly encourage you to submit requests electronically. If you would like to learn more about how to make and manage your service requests electronically, please contact the Management Office for details.

Once a service request has been received, the management staff will address the problem as soon as possible and, if applicable, send an invoice for the completed service request. If approval prior to performing the work.

Please direct all service requests to the Management Office rather than to maintenance personnel. This procedure helps the management staff keep track of your requests and ensure that they are resolved in a timely fashion.